8 أغسطس 2018
الامارات

Happiness Officer (Customer service)

    job title :

    Happiness Officer (Customer service)

    publisher

    Smyth & Bradshaw HR Consultancy Smyth & Bradshaw HR Consultancy

    address :

    رأس الخيمة , الإمارات – الإمارات

    publish date :

    8 أغسطس 2018

    End in :

    closed


تفاصيل الوظيفة

تابع وظائف تخصصك فى جميع الصحف والمواقع العربيه

باستخدام الفيس بوك باستخدام جوجل



MS4 [License & Lease Renewal, Corporate Change Services, License Amendments, Lease Amendments, Licensing Services, De Registration, Visa Services, Government Services Amendments & New Registrations and other administration services, etc. - Responsibilities - - Strong knowledge and understanding of Licensing, and Registration principles and practice - - Process all types of visa services including new visas request, visa renewals, visa transfer, visa cancellation and other visas requests. - - Process all types of licensing services [including letter] and deliver them once the payment is confirmed through the portal or by Accounts. - - Maintain accurate details on all licensed companies & leased units in both CRM and SAP ERP. - - Work on Service Level Agreements [SLAs] with other departments within the organization to ensure efficient delivery of service to the customers and smoother operations process. - - Ensure that clients are updating their contact details on a periodic basis. - - Achieve the assigned departmental KPIs [financial, compliance & quality standards] on monthly basis. - - Prepare ad hoc/ analytical reports related to registration and licensing services, leasing and Government services as requested by the management and other relevant departments. - - Perform all types of Government Services Amendment Services that dealing with immigration file. - مركز الاتصال - MS4 [License & Lease Renewal, Corporate Change Services, License Amendments, Lease Amendments, Licensing Services, De Registration, Visa Services, Government Services Amendments & New Registrations and other administration services, etc. - Responsibilities - - Process all types of visa services including new visas request, visa renewals, visa transfer, visa cancellation and other visas requests. - Process all types of licensing services [including letter] and deliver them once the payment is confirmed through the portal or by Accounts. - Maintain accurate details on all licensed companies & leased units in both CRM and SAP ERP. - Work on Service Level Agreements [SLAs] with other departments within the organization to ensure efficient delivery of service to the customers and smoother operations process. - Ensure that clients are updating their contact details on a periodic basis. - Achieve the assigned departmental KPIs [financial, compliance & quality standards] on monthly basis. - Prepare ad hoc/ analytical reports related to registration and licensing services, leasing and Government services as requested by the management and other relevant departments. - Perform all types of Government Services Amendment Services that dealing with immigration file. - Required Skills and Qualifications - - Patient with others - Knowledge in digital media - MS Office software experience - Microsoft Windows applications, systems data entry and internet search experience - Works well under pressure - Great analytical [email protected]






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